As required by the Financial Conduct Authority (FCA), we are providing to you important information relating to our status, the processing fee we charge and our cancellation charges
Online Motor Group Ltd T/A NewVansOnline.co.uk are authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 722489. You can check this on the Financial Services Register by visiting the FCA’s website at www.fca.org.uk.
Our registered address is 1 Cemetery Road, Laceby, Grimsby, DN37 7EP.
We charge a processing fee of up to £234 inc. VAT for our brokering services. This represents the costs incurred in ordering your vehicle with our nominated supplying dealer. This fee is payable by debit or credit card or by BACs payment and is taken once finance approval has been received.
We may also charge a fee for cancellation our brokering services as set out in our Terms and Conditions. This does not affect your right to cancel your finance agreement within any cooling off period.
In accordance with the Distance Marketing Directive, regulated customers have the right to cancel without penalty within 14 calendar days from the day place your order online or “accept” our quotation via email. For orders cancelled after 14 calendar days, the following cancellation fees will apply:
By signing the order form, you are confirming that you understand and agree to the terms of this information notice. Please note, any undue delays in receiving the order confirmation may impact on the finance rental rates quoted.